PRIVACY POLICY – AVA JEWELLERY

Last Updated: June 10, 2026

Ava Jewellery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your personal data.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Data Controller

Legal Business Name: Broekhuijsen Co

Trade Registry Number (KVK): 86913921

Trading Name: Ava Jewellery

Business Address:

Buitenwatersloot 332

2614 GR Delft

Email: info@avajewellery.ca

Website: https://avajewellery.ca

If you have questions regarding this Privacy Policy or the processing of your personal information, please contact us using the details above.

2. Information We Collect

We may collect the following personal information:

• First and last name
• Billing address
• Shipping address
• Email address
• Telephone number (if provided)
• Order and purchase history
• Payment transaction information
• Customer service communications
• IP address
• Device and browser information
• Information collected through cookies and similar technologies

We do not store complete credit card or payment card details.

3. How We Use Your Information

We process personal information for the following purposes:

Order Fulfillment

• Processing orders
• Delivering products
• Processing payments
• Providing customer support

Legal Compliance

• Accounting and bookkeeping obligations
• Tax compliance
• Responding to legal requests

Legitimate Business Interests

• Fraud prevention
• Website security
• Improving our products, services, and customer experience

Marketing

Where permitted by law or with your consent, we may use your information to:

• Send newsletters
• Provide promotional offers
• Conduct marketing activities
• Measure advertising performance

You may unsubscribe from marketing communications at any time.

4. Shopify and Third-Party Service Providers

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services.

We may share necessary information with trusted third-party providers, including:

• Shopify and related services
• Shopify Payments and payment processors
• Shipping and logistics providers
• IT and security service providers
• Analytics providers
• Marketing and advertising partners

Information is shared only as necessary to provide services or comply with legal obligations.

5. International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including countries that may have different privacy laws.

When required by applicable law, we implement appropriate safeguards to protect personal information during international transfers.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy.

Typically:

• Accounting and tax records are retained for up to 7 years or as required by law.
• Order information is retained as necessary for customer service and legal compliance.
• Marketing information is retained until consent is withdrawn or the information is no longer required.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict processing
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal information

To exercise any of these rights, contact:

info@avajewellery.ca

We will respond within the timeframe required by applicable law.

8. Cookies

We use cookies and similar technologies to operate our Website and improve user experience.

Cookies may include:

• Essential cookies necessary for Website functionality
• Analytics cookies to understand Website usage
• Marketing cookies to personalize advertising

Where required by law, we will obtain your consent before placing non-essential cookies.

You may manage cookie preferences through your browser settings.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

Access to personal information is limited to personnel and service providers who require access for legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on our Website. Changes become effective immediately upon publication unless otherwise stated.

11. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:

Ava Jewellery

Operated by Broekhuijsen Co

Buitenwatersloot 332

2614 GR Delft

Email: info@avajewellery.ca

Website: https://avajewellery.ca